Account

Your StickerApp account saves your order history, addresses, and preferences so you can reorder faster and manage everything in one place.

Do I need an account to order?

No. You can check out as a guest. Creating an account is optional, but it saves your order history and details for faster checkout next time.

How do I create an account?

Click the account icon next to the cart in the top navigation, or create one during checkout while placing an order.

How do I log in?

Go to Log in and enter your credentials to access your dashboard.

How do I update my information?

In your dashboard, you can edit:

• First name & Last name

• Billing Address

• Shipping Address

• Phone number

• Country

• Email preferences

• Avatar image

When you're logged in, the addresses you save here become your default checkout details for future orders.

If you select Business, additional fields appear:

• Company name

• Organization / VAT number

• Business tax certificate upload area

How do I change my password?

Click the Change password button at the bottom of the account details form.

Forgot your password?

Click the account icon and select "reset password." We'll email you a reset link.

I'm not receiving the reset email.

Check your spam folder, confirm your email, or request a new link.

Your account includes a Tax Certificates section with two panels:

Approved Tax Certificate

If your tax-exempt status is approved, it appears here. This is your confirmation that tax exemption is active.

Tax Exempt Business (Upload)

To apply for tax exemption:

• Upload your tax certificate or business documentation

• Our team reviews the file

• Once approved, tax exemption applies automatically to future orders (where applicable)

See Payment for how tax exemption works.

Can I save designs before ordering?

No. Designs are available under My Orders after they've been ordered.

Where do I find my designs?

On the My Orders page, each past order shows:

• Thumbnail of your design

• Order number

• Status

• A Reorder button

Click Reorder to add a product from a previous order to your cart. See Reorder for how reordering works and what you can change.

How do I delete my account?

To delete your account, contact our support team.

This permanently removes your order history, saved shipping and billing information, and any stored preferences.

Check the following:

• Are you using the correct email address for your StickerApp account?

• If you forgot your password, did you try the reset password link?

• Did you check your spam folder for reset emails?

• Are you logged in when trying to view your My Orders page?

If you're still having issues with your account, contact our support team.